Mercurio Advanced Robotics

We love automation!

MERCURIO is a seamless automation & upselling solution for the hospitality industry. It is dedicated to enhancing customer experience, diminishing overhead costs and generating additional upselling income.

Hotels
Hotels
Vacation homes
Vacation homes
Serviced Apartments
Serviced Apartments

Our products

MERCURIO Pro

Our interactive self check-in kiosk is your all-in-one digital receptionist.

  • Digital registration
  • OCR-Passport scan
  • Telepresence interaction
  • POS / Cheque printer
  • 3D avatar
  • Room Card dispenser
  • CMS Multimedia Guest Information

MERCURIO Air

In conjunction with the MERCURIO App, our terminal permits quick-and-easy mobile check-in.

  • Room Card dispenser
  • Collector for used cards
  • NFC - connect to Mercurio App
  • QR code reader
  • CMS Multimedia Guest Information
  • Telepresence interaction

MERCURIO App

The mobile interface between guest, hotel and our hardware ecosystem. A simple to use multifunctional tool.

  • Mobile check-in / one-time KYC
  • Keyless room access
  • Digital onboarding to vending machines
  • Direct (re-)booking
  • Loyalty program
  • Mobile & digital room service

Core Features

SELF-CHECK-IN
SELF-CHECK-IN

Self-check-in/out, mobile or on-site, encompasses passport scan, registration, payment and room allocation.

DYNAMIC CMS
DYNAMIC CMS

Dynamic content management system for cloud-based multimedia guest information.

KEYLESS ROOM ACCESS
KEYLESS ROOM ACCESS

MERCURIO provides automated room access with a card dispenser or app-backed e-keys.

MOBILE ONBOARDING
MOBILE ONBOARDING

One time KYC for payment of and onboarding to vending machines, hotel services, upselling.

GUEST INTERACTION
GUEST INTERACTION

Chat, voice and video telepresence for centralized & remote guest interaction.

DIRECT BOOKING / REBOOKING
DIRECT BOOKING / REBOOKING

In-app free direct booking and rebooking tool for returning customers.

Benefits

For BUSINESSES
  • Automated check-in/out

    relieves staff

  • Remote customer interaction

    improves client relationship

  • Direct (re)-booking tool

    cost savings vs. booking platforms

  • Dynamic guest information

    enhances customer satisfaction

  • Vending locker onboarding

    additional upselling income

For GUESTS
  • Self check-in

    quick & comfortable onboarding

  • One app - many functions

    all-in-one check-in/out, room access, mobile services

  • Remote interaction

    multilingual, anytime support

  • In-app loyalty program

    easy-to-handle payback system

  • Digital onboarding

    simple access to vending machines & rental equipment

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