Mercurio Advanced Robotics

Privacy Policy

1. Who we are

ADVANCED ROBOTICS INDUSTRIES SRL is a company registered in Romania that is designing, deploying and customizing virtual employees endowed with AI-automated cloud based conversational intelligence – applicable in numerous devices and interfaces.

2. What personal data do we process

ADVANCED ROBOTICS INDUSTRIES SRL is a personal data controller. We collect the following types of personal data from you:

  • Name and surname
  • Email
  • Message
  • Online activity

3. Why do we need them

We need your personal data to provide you with the following services:

Answer the messages we receive from you on our website, using our legitimate interest to provide you with an useful answer

  • Name and Surname – we need this data to communicate with you
  • Email – we use your email address to communicate with you.
  • Message – to be able to respond to your requests

With your consent, we would also like to make the following processing of personal data:

Online behavior

  • Browsing History – We share this information with our partners described in our cookie policy so that we can deliver you personalized offers. More information found in our cookies page at

4. What we do with them

Your personal data is processed within ADVANCED ROBOTICS INDUSTRIES SRL company located in Romania. Hosting and storing your data take place at THCServers SRL, a company acting as a personal data processor on behalf of ADVANCED ROBOTICS INDUSTRIES SRL.

Your personal data for browsing history is transmitted to our partners described in the cookies policy, which act as joint controllers.

5. How long do we keep personal data

Your personal data from your messages will be retained for three years under the legitimate interest of ADVANCED ROBOTICS INDUSTRIES SRL to analyze how your requests were answered, in case of no commercial or marketing relationship with ADVANCED ROBOTICS INDUSTRIES SRL. After three years the data will be destroyed.

The personal data from your online activity will be deleted by the partners described in the Cookie Policy after the retention timelines outlined in the policy passed.

6. What are your rights?

If you have reason to believe that any personal data that we have about you is incorrect or incomplete, you have the right to ask to see your personal data, to correct it, to request to be deleted, to request restriction of processing or to object to the processing. You also have the right to data portability. To exercise these rights please contact us at

If you want to file a complaint about how we process your personal data, please contact us at We will contact you to solve the problem raised.

You can also contact the National Supervisory Authority for the processing of personal data at and you can file a complaint.

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